As your partner in the manufacturing process, we here at Dorigo Systems strive to be proactive and transparent in addressing any issues that could affect our customers or their orders.

As of July 22, 2019, EU Directive 2015/863 will officially come into effect.  This new RoHS directive adds four additional banned substances to the current list of six banned substances.  Dorigo is preemptively drawing up implementation plans for this new directive and we see this as a great opportunity to further open the lines of communication with our customers. 

We currently issue RoHS certificates to those customers who request them.  If you happen to fall within this category, please read through the guidelines below, and then reach out to Dorigo to continue the conversation.

Our customers place Printed Circuit Board Assembly (PCBA) or product orders with us in one of two ways: Consigned (in which the customer supplies the parts) or Turnkey (in which Dorigo orders the parts according to the customer's Bill of Materials).

For Consigned Customers / Orders: Continue supplying RoHS compliant parts and PCBs to Dorigo, and be sure keep the associated RoHS 3 C of Cs for these items on-hand. Dorigo can issue a RoHS 3 C of C confirming that all materials and processes used by Dorigo are compliant as well.

For Turnkey Customers / Orders: For orders received after July 21, please let us know via email if a RoHS 3 C of C will be required, and indicate this on your PO. Also please ensure that all of the parts in the Bill of Materials (BOM) are RoHS 3 compliant. If this means that you need to update your BOM to make changes, please update the revision level when making the changes and send a new document package over to us when ready.

Supporting your compliance is an important part of our partnership with you, so kindly help us by indicating IF your product needs a RoHS 3 certificate and then by updating your documentation accordingly.

Does the new RoHS directive affect your orders?  If so, give us a call!  We look forward to connecting with you to continue the discussion.

By now you probably know that Dorigo has brought on Alexander Chassels to serve as Vice President of Operations.  You may have read about him in Business in Vancouver, Burnaby Now, EP&T or SMT007, or heard about him from excited staff members, or even met him at the Dorigo office.  If not, though, don't worry!  As VP, Alex will oversee day-to-day operations at Dorigo, so you'll be seeing much more of him in the days ahead.

New VP Alex Chassels on Dorigo's SMT floor.

For now, though, we invite you to take a moment and learn a little more about Alex through the short Q&A below.  We're very happy to introduce you!

Q: Tell us a little about your background. How does it relate to what we do at Dorigo?

A: For the past twenty years I have been involved in all aspects of supply chain, manufacturing, quality assurance and customer experience for Original Equipment Manufacturers (OEMS). In this environment, you are constantly reviewing the in-source/out-source model. What makes sense to produce in-house? When does it make sense to draw upon a contract manufacturer’s resources and expertise, and how do we find that right partner?

A great EMS provider works with you to validate your out-source value proposition holistically - that is, with a focus on creating the right solutions rather than simply winning your business. This creates a lasting relationship (or partnership) built on trust, and drives long-term success for both parties.

Within this context I am excited to be sitting on the other side of the table. I know what good looks like from an OEM standpoint and look forward to bringing this insight into Dorigo and helping to enhance our approach to customer service.

 Q: Tell us a little about your leadership philosophy.

 A: To me, leadership is the capacity to envision and deliver on a strategy - utilizing clear channels of communication within a framework of empowered and collaborative teams.

“Wow - what does this mean?” you might be asking.

You first need to set the plan, working closely with your team to co-create a 3-to-5 year strategy that takes into account both the external and internal environment.

Once this is done and you know your overall direction and yearly goals, it must be communicated again and again. You do this through one-on-one meetings, daily huddles, monthly and quarterly reviews, customer meetings, and social media. Opening the right channels of communication ensures alignment and allows for a quick pivot based on feedback.

With strategy and communications now in play, you must continue to foster the team’s success. By ‘foster’ I mean get out of their way and stand with them while applying coaching and continual learning tools. This leads to a team that has the capacity to delivery on their strategy … full circle.

Q: Why were you so excited to join Dorigo?

A:I was very excited to join Dorigo - and no, it had nothing to do with needing a job! I already had a great one.

For as long as I have known the name “Dorigo,” it has been synonymous with quality, the capacity to deliver, and technology… plus the people are fantastic.

But this is not the only reason I am excited to join Dorigo. As new technologies continue to change the way we live, work and relate to one another, we see more and more opportunities for nimble and entrepreneurial companies like Dorigo. How do we expand our current vision and re-imagine ourselves in the light of industry 4.0, additive manufacturing, prescriptive business intelligence, and many-to-many networks? More opportunities are opening up every day, and I see that Dorigo is uniquely positioned to support and lead our customers through this transition.

Q: What is something you've learned about Dorigo that perhaps people outside the company don't know?

A: Dorigo is going through a transformation. Not only will we be moving the entire business into a new best-in-class facility in 2020, but today we are making advances in our manufacturing execution and ERP systems, customer experience processes, and go-to-market plans. We’re lucky to have a strong and stable foundation that allows for these advances. It’s an exciting time!

Q: What are the main focuses for your first few months on the job?

A:My near-term focus is to learn about our customers, What does success look like for them and how well are we meeting their needs? Beyond that, the team and I will be formalizing our 3-to-5 year strategic plan, and start delivering on this commitment.

ASCToday Dorigo Systems announced that Alexander Chassels has been hired as Vice President of Operations.  Mr. Chassels will be responsible for the day-to-day leadership of the company and play a major role in developing and delivering upon corporate vision, with a focus on increasing operational efficiency, reaching new cutomers, and driving overall growth.

"It is a pleasure to welcome Alex Chassels to our team," said Mark Pillon, P. Eng., President and CEO of Dorigo Systems. “Dorigo is currently focused on expanding our capabilities, and we are excited to have found the right person to oversee operations at this crucial moment.  We know that Alex, with his proven track record of industry success and deep-rooted passion for company culture, will help usher in an era of even greater productivity and success for Dorigo.”

In addition to providing strategic leadership to Dorigo’s staff, Mr. Chassels will also oversee the company’s transition into a custom-built corporate campus measuring over 105,000 square feet.  The new building will rank among the most sophisticated electronics manufacturing facilities in the country and will allow Dorigo to provide customers even greater speed, quality assurance and on-time-delivery.

“I am inspired to be joining such a talented, entrepreneurial-minded company that is clearly focused on the customer and providing a valued experience.” said Mr. Chassels. “It’s an exciting opportunity to make an impact and support Dorigo’s next stage of growth.”

Mr. Chassels joins Dorigo with over twenty years of experience growing technology product companies through strategic design, modernization and cultural transformation. Since moving to British Columbia fifteen years ago, Mr. Chassels has been an active member of the technology community, working first for Creo, Kodak, and more recently for Alpha Technologies, where he served as the Vice President of Operations.  At Alpha, he drove systemic improvements and innovations to enhance customer service levels and shareholder value, and played a pivotal role in meeting aggressive goals for production throughput, employee performance, and company profitability.  Mr. Chassels holds a BA in Philosophy and Chemistry from the University or Arizona. 


We are very pleased to announce the first-ever recipient of the Pillon Holdings Group of Companies Scholarship in Applied Sciences at Burnaby's Simon Fraser Unviersity has been named!  Created by Pillon Holdings (Dorigo's parent company) in 2018, this award is to be granted each year to an outstanding student in the Facility of Applied Sciences, with preference given to those enrolled in Electrical Engineering.

This year, the worthy recipient is Amaneet Mann.  Pillon Holdings - and Dorigo Systems! - is very happy indeed to provide financial assistance to Burnaby's best and brightest science and engineering students.  Amaneet and her fellow undergrads will be the next generation of leaders in Canada's STEM (Science, Technology, Engineering and Mathematics) industries, and we take great pride in supporting their academic growth.

Dorigo Systems is very proud to sponsor UBC Orbit, a satellite design team from the University of British Columbia.  Orbit's goal is to design and develop a practical satellite that will be launched into space!

Engineering Manager Adriana Baciu (far left) with members of UBC Orbit.


Business Operations Manager Ken Pauls (far left) and Engineering Manager Adriana Baciu (far right) walk Team Orbit through Dorigo.


Through the sponsorship of parent company Pillon Holdings, Dorigo will provide its PCBA manufacturing services free of charge, working with PCBs fabricated and donated by sister company Enigma Interconnect.  More valuable still, the students of UBC Orbit will have the support of our excellent engineering team and full access to our electronics expertise.  Engineering Manager Adriana Baciu attended the team's Preliminary Design Review on Saturday, February 9th to provide detailed insight as to how to optimize their PCBA design, and the team visited Dorigo's facility for a detailed tour on Friday, March 15th.

"I've really enjoyed spending some time with these young, very smart, and enthusiastic students," said Adriana.  "It's a true pleasure to support and educate the next generation of engineers as they go after their goals."

Team Orbit is currently participating in the Canadian Space Design Challenge (CSDC) to develop a functional satellite capable of photographing specific regions of the Earth on command.  Any amateur radio operator will be able to call the satellite and ask for a selfie - hence the nickname "Selfie-Sat."  The team is also collaborating with such universities as Simon Fraser University, the University of Victoria and Harvard on the ORCASAT, which will aid in telescope calibration and help provide new insights on the nature of dark energy in the universe.  Interestingly enough, one of the telescopes that will benefit from this satellite is the CHIME telescope in the Okanagan - which is also powered by Enigma PCBs and Dorigo assembly services!

Please check back for updates on Dorigo's efforts to help UBC Orbit launch their satellite into the final frontier!